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There are two reasons why you want to return an order or part of it. Please provide the necessary information in the form below for the return service and we will send you the data and procedure for the return, usually within one working day. Do not send anything back before you have received an answer from us.

Please note: The shipping costs for the return in the event of cancellation are not reimbursed by us.

Possible reasons

  • Return (withdrawal): According to European directives, a consumer can always return a product ordered from a distance within 14 days. You do not have to give a reason why you return the product (but of course you can). Choose this option if you abandon the purchase. If the product you send back is part of an order, indicate in the message field how many products it concerns. More information regarding the right of withdrawal can be found on the Terms and Conditions page.
  • Exchange (warranty): Is something wrong with an ordered product? Then indicate in the message field which part is not correct. We may ask for an additional picture.


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